Privacy Policy

Last updated: January 22, 2026

This Privacy Policy describes how Divination Harmony (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. WHO WE ARE

This website is operated by Divination Harmony. For the purposes of data protection law, we are the data controller responsible for your personal information.

Contact email: 📧 divinationharmony@gmail.com

2. PERSONAL INFORMATION WE COLLECT

We may collect the following types of personal information:

  • Identity Data: Name.

  • Contact Data: Email address, billing address, and shipping address.

  • Transaction Data: Order and purchase details.

  • Communication Data: Messages sent via contact forms or email.

  • Technical Data: IP address, browser type, device information, and website usage data (via cookies).

Payment Information: Payments are processed securely by third-party payment providers. We do not store or have access to your full payment card details.

3. HOW WE COLLECT YOUR INFORMATION

We collect personal information when you:

  • Place an order through our website.

  • Contact us via email or contact forms.

  • Subscribe to updates or communications.

  • Interact with our website (via cookies and analytics tools).

4. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfil orders.

  • Deliver products and spiritual services.

  • Communicate with you regarding purchases or enquiries.

  • Provide customer support.

  • Improve our website and services.

  • Comply with legal and regulatory obligations.

We only collect and use personal data where there is a lawful basis to do so.

5. SPIRITUAL SERVICES & SENSITIVE INFORMATION

Any personal or spiritual information voluntarily shared with us in relation to spiritual services is treated with strict care and confidentiality.

We kindly ask that you do not share unnecessary sensitive personal data. Information shared is used solely for the purpose of providing the requested service (e.g., date of birth for astrology or specific questions for Tarot).

6. SHARING YOUR INFORMATION

We only share personal information with trusted third parties where necessary to operate our business, including:

  • Website hosting providers.

  • Payment processors.

  • Email communication services.

  • Analytics providers.

These third parties are required to handle your data securely and only for authorised purposes. We do not sell, rent, or trade your personal data.

7. COOKIES & ANALYTICS

Our website uses cookies and similar technologies to:

  • Enable core site functionality.

  • Analyse website traffic and performance.

  • Improve user experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

8. HOW LONG WE KEEP YOUR DATA

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy.

  • Meet legal, tax, or accounting requirements.

When data is no longer required, it is securely deleted or anonymised.

9. YOUR RIGHTS UNDER UK GDPR

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal data.

  • Withdraw consent where applicable.

  • Object to or restrict processing.

  • Request data portability.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us at divinationharmony@gmail.com.

10. DATA SECURITY

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page. Continued use of the website after changes are made constitutes acceptance of the updated policy.

13. CONTACT US

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

📧 divinationharmony@gmail.com